# A program live in weeks, not quarters
> Drop your next program with Launch AI. It reads entire filings, rate tables, and policy documents and forms, then turns that pile into a program you can stand up, track, and ship against. Meet Stork, the AI bot inside Launch AI that automates the toil out of every program launch.
Canonical URL: https://www.sureapp.com/platform/launch-ai
Module slug: launch-ai
Category: Platform
## Drop the folder. Launch AI does the rest

Program launches used to mean months of program managers re-typing filings into JIRA and engineers translating those tickets into configs. Launch AI reads the primary source material directly, routes the work, and keeps the program running from drop to go-live.
### Filings to rate tables
Every filed factor, every peril, every territory grid pulled from the PDF and the spreadsheet, reconciled where they disagree, loaded into the program with a reference back to the filing page each value came from.
### Compliance cross-check
Launch AI reads the filing, pulls every rate cap and coverage limit, and warns you before launch if a program setting falls outside what the filing allows. Approvals stay on the record, not in email threads.
### Test binds, live
Before Launch AI marks a program ready, it runs synthetic policies against the imported rate tables, compares them to the filed illustrations, and flags any drift. Launch is a sign-off, not a guess.

## Launch AI fits where your people already work

Launch AI works across three surfaces. Program managers, engineers, and support each meet it where they already work.
### The drop box (For program managers)
A single URL. Paste a folder, paste a Zoom link, paste a filing PDF. Launch AI ingests, you watch a live dashboard of what's known, what's open, what's blocked, and what was promised on the kickoff call. No more chasing down decisions.
- Open-questions queue, assigned by role
- Launch checklist when Launch AI says ready
### The issue queue (For engineers)
Launch AI can open issues anywhere from the platform to Microsoft Teams. Every one arrives with the root cause, the telemetry query, and the filing reference already attached. You review and merge like you would review a teammate. Launch AI learns your conventions from your existing issues and diffs.
- Regression brief attached to every ticket
- Reasoning log on every decision
### The ticket bridge (For support)
Launch AI reads from all of your data sources. It summarizes every incoming ticket, flags the showstoppers first, drafts the partner-facing reply, and routes the rest with the context attached. Partners see their tickets scoped in minutes instead of stuck in a queue.
- Summarizes, classifies, routes
- Drafts partner-facing reply

## Launch AI moves fast because it can't route the wrong thing

Every Launch AI action is bounded by a filed rule, a human approval, or a replayable trail. Speed without sign-off is not the goal.
### 01. Filing-constrained by construction
No rate change is queued unless Launch AI can trace every factor back to a filed table and every coverage limit back to a filed form. Anything outside the filing goes to the compliance queue, not direct to production.
### 02. Human approval on every change
Launch AI drafts, scopes, and assembles the analysis. A human signs off before anything ships. The reviewer sees a decision-ready brief, not a blank page.
### 03. Quality on every ramp
Launch AI-initiated changes roll through staging, then 1%, 10%, and 100% of traffic. Drift on any tracked metric rolls the change back automatically and pages the owner.
### 04. Human review on money movement
Anything touching reserves, payouts, or commissions runs through a dual-human review and a 24-hour observation window before ramp. Money decisions stay where humans want them.
### 05. Every artifact is replayable
The filing Launch AI read, the rate table it parsed, the reasoning it used, all stored against the program. Auditors get a legible playback.
### 06. Citations on every value
Every rate factor and every coverage limit links back to the source file, down to the table cell, filing page, or decision log entry. Reviewers verify the citation against the filing without leaving the platform.

## What Launch AI reads, writes, and watches

- Inputs: PDF · DOCX · XLS · CSV · EML · carrier SFTP
- Lines supported: All P&C, A&H, E&S, commercial, and specialty lines. Including: HO · DP · Renters · Auto · BOP · Disaster · Term life · AD&D · Home warranty
- Ticket sources: Linear · Jira · Zendesk · Intercom · Slack · Microsoft Teams
- Audit: Source to decision to issue to deploy chain retained per change · SOC 2

## Key metrics

- 38days — Median filing drop to first production bind on a new program
- 14min — Median partner ticket to a scoped brief across Launch AI-handled queues
- 72% — Of partner tickets close with a Launch AI-drafted brief, a human engineer approving, and no further back-and-forth

## Customer quote

"Chubb's insurance offering, through Sure's technology platform, further reinforces our commitment to innovative, digital solutions and providing consumers with peace of mind."
— James Walloga, EVP Accident & Health, Chubb North America

## See the platform up close

Get a walkthrough with the team at Sure. We'll dig into the platform and how we impact your roadmap.
Primary action: Book a walkthrough