Introducing Sure’s 2024 State of Digital Insurance Report

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Digital return protection at checkout for e-commerce purchases

Retrace return shipping protection gives customers the confidence to fill their cart knowing there won't be any hidden return shipping fees.
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Solve shipping stressors in three steps

Shift the costly burden of return shipping away from your businesses and your customers in just three easy steps.
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Step 1

Customer adds Retrace return shipping protection to their cart.

Step 2

Customer requests a return. No problem!
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Step 3

Customer drops the package in the mail.

For merchants

Retrace return shipping protection fits seamlessly into your existing logistics process, giving customers the return shipping experience they expect while eliminating the costs of return shipping on your business.
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Create more loyal customers

Strengthen customer loyalty by providing access to easy and affordable return shipping solutions at checkout.

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Support your customers

Make the decision to purchase an easy one for buyers. 91% of customers say a company's return policy influence their first-time purchase decision.

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Decrease logistics costs

Logistics spend has increased by 23% since 2020. Decrease your output with predictable return shipping costs

For platforms

Retrace return shipping protection is the first scalable enterprise solution for return shipping.

It fits seamlessly into your existing return logistics process, which gives customers the return shipping experience they expect while protecting your bottom line.
Offer our returning shipping protection solution at the point of purchase and improve customer satisfaction, decrease costs, and retain happy consumers.
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Take the first step to unlock the potential of digital insurance