ACH Authorization Terms
Sure Platform, Inc.Last updated: September 11, 2026
1. Who Is Authorizing
By checking the ACH authorization box at checkout, you (“Policyholder”) authorize the company named on your policy (“Company”), administered by Sure Platform, Inc. (“Sure”), to initiate recurring electronic debit entries via the ACH network to the bank account you provide.
2. Payment Schedule & Amount
Debits will occur on your policy billing cycle (monthly, semi-annually, or annually, as selected at purchase), in the amount of the premium shown in your billing schedule. The debit amount may change if your policy changes.
3. Error Correction
If an erroneous debit is initiated, Sure is authorized to initiate a corresponding credit entry to correct the error. You agree to notify Sure promptly at support@sureapp.com if you believe an incorrect debit has occurred.
4. Re-Presentment Policy
If a payment is returned by your financial institution for insufficient funds or other reasons, Sure may re-present the debit entry up to two (2) additional times within 180 days of the original return, in accordance with NACHA Operating Rules.
5. How to Revoke This Authorization
You may cancel this authorization at any time by notifying Sure in writing at least 3 business days before your next scheduled payment date:
- Email: support@sureapp.com (subject line: “ACH Authorization Revocation — Policy [#]”)
- Revocation does not cancel your insurance policy. Separate cancellation steps apply.
6. Processor Identity
ACH transactions are processed by Sure Platform, Inc. in partnership with Column Bank, N.A. Sure Platform, Inc. is responsible for compliance with NACHA Operating Rules on behalf of the Company.
7. Applicable Law
This authorization is governed by:
- NACHA Operating Rules — WEB entry class (internet-initiated consumer ACH debit)
- Regulation E — Electronic Fund Transfer Act (12 C.F.R. Part 1005, 15 U.S.C. § 1693 et seq.)
- Applicable state law governing electronic signatures and consumer financial transactions
8. Record Retention
A copy of your ACH Authorization Agreement (generated after checkout completion) will be made available in your document center and retained by Sure Platform, Inc. for six (6) years from the date of origination, or for two (2) years following the revocation or termination of this authorization, whichever is later. The six (6) year period is established by Sure and exceeds the minimum retention period required under the NACHA Operating Rules. You may request a copy at any time by contacting support@sureapp.com.